Privacy policy

Zad Code for Scientific Content and Software LLC (“Zad Code”, “we”, “us”) is responsible for the personal data described here. We are registered in Cairo, Egypt, at Office 2, Room 3, Apt. 11, 5th Floor, Building 1, The 8 Buildings Project, Nasr City. You can reach us at contact@zadcode.com or +20 101 245 8570.

This policy covers zadcode.com and the services we provide to clients. Products we publish under their own brand, such as Mehrab, have their own privacy policies.

What we collect

When you contact us. Your name, email address, phone number, company and whatever you write in your message, so that we can reply and prepare a proposal.

When you become a client. The details needed to sign a contract and issue invoices: company name, registration and tax numbers, billing address, and the names and contact details of the people we work with.

When you pay. Payments are handled by a licensed payment provider. We receive the payer’s name, the amount, the date, a transaction reference and, for card payments, the card type and last four digits. We never receive or store full card numbers.

When you browse this site. The site sets no cookies and runs no analytics or advertising scripts. Our hosting provider, Cloudflare, keeps standard server logs, including IP address, browser type and the pages requested, for security and to keep the site running.

Data you give us for a project. Clients sometimes share data, documents or system access so that we can do the work. We use that data only for the project, under the contract, and we return or delete it when the project ends unless the contract says otherwise.

Why we use it

• To answer your enquiry and prepare a proposal.
• To perform the contract we have with you and deliver the work.
• To issue invoices and keep the records that Egyptian tax and commercial law require.
• To keep our systems and this website secure.
• To send you updates about a project you are part of. We do not send marketing email without your consent, and you can opt out at any time.

Who we share it with

We share personal data only with the providers we need to run the business: hosting (Cloudflare), email, accounting, and payment processing. Each of them may use the data only to provide their service to us. We also disclose data when the law requires it. We do not sell personal data.

Some providers store data outside Egypt. When they do, we rely on their contractual commitments to protect it to a standard equivalent to this policy.

How long we keep it

Enquiries that do not lead to a project are deleted after 2 years. Contracts, invoices and payment records are kept for as long as Egyptian tax and commercial law require. Project data is returned or deleted at the end of the project unless the contract says otherwise.

Your rights

Under the Egyptian Personal Data Protection Law (Law No. 151 of 2020) and similar laws elsewhere, you can ask us to show you the data we hold about you, correct it, delete it, restrict how we use it, or give you a copy. You can also withdraw consent you gave earlier and object to processing based on our legitimate interests. Write to contact@zadcode.com and we reply within 30 days. You may also complain to the Egyptian Personal Data Protection Centre.

Security

We limit access to personal data to the people who need it, use encrypted connections, and keep our systems updated. No system is perfectly secure, so if we learn of a breach that affects you, we tell you and the relevant authority as the law requires.

Children

This site and our services are for businesses and adults. We do not knowingly collect data from anyone under 18.

Changes to this policy

We may update this policy. The date at the top shows the current version. If a change materially affects how we use your data, we tell clients directly.